Contact EraSouk
Amazon sellers can reach out to our team about return recovery solutions, payouts, and partnership opportunities.
Contact amazon returns revenue recovery team
We typically respond within 1 business day. For active seller accounts, we aim to review your details and confirm next steps within 3–5 business days.
Prefer email?
hello@erasouk.com
Based in the UK, serving global Amazon sellers and aggregators with data-driven recovery.
Recover Lost Revenue
Helping Amazon sellers turn returns into cash.
Common Questions from Amazon Sellers
How does the recovery service work?
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Sellers ship their returns to our UK facility where we conduct a professional inspection. We then manage the resale process on diverse external marketplaces, completely handling logistics and customer service while you earn recovered revenue.
What categories are accepted for recovery?
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We accept a broad range of merchantable goods including Electronics, Fashion, Home & Kitchen, Beauty, Sports, and Books. We also offer custom evaluations for niche categories to ensure maximum recovery for specialized Amazon brands.
How are payouts calculated and when?
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Payouts represent up to 45% of the original retail value, adjusted by category. These are typically finalised and paid out once the items have been successfully processed and before they are listed within our secondary resale network.
How do you handle data and security?
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EraSouk is committed to high security standards. We ensure that any customer information remaining from original returns is handled appropriately, and we provide transparent reporting to sellers regarding all processed units.
What makes EraSouk different from liquidators?
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Unlike traditional liquidators who buy pennies on the dollar, we strategically resell your inventory across multiple high-intent marketplaces. This allows us to pay out a much higher percentage of retail value back to you.